Customer Services

Uniface, Inc.
234 5th Ave, New York,
NY 10001, U.S.A

Have questions or requests? Please feel free to contact us!

Office Hours: Monday - Saturday: 9:00 a.m. - 6:00 p.m. Sunday: 10:00 a.m. - 5:00 p.m.

Phone: 800-123-4567

Mask Maintenance


We offer our customers 3 years free mask maintenance. After warranty, you can make an appointment with our customer service by call or through our contact form whenever you need this service. We suggest customers to get their mask maintained once a year. However, each person can be different due to her clean and care of the mask. For a better value, we suggest you join one of our mask maintenance plans:


Single Service: $59.99

5 Year Plan:  up to 5 services - $259.99

15 Year Plan: up to 17 services - $659.99

30 Year Plan: up to 35 services - $1259.99

Mask Removal


Do not try to take off the mask yourself, contact customer services if you want to have your mask removed. Our cell-blending glue adheres Uniface mask skin to human skin permanently that it can only be deactivated by our science team at our clinic. We offer free mask removal if you are not satisfied during the first month after purchase. If the mask or glue causes any discomfort such as itch or skin burn, contact us immediately and we will have your mask removed for free.


Single Service: $99

Mask Replacement

We understand that the beauty tread will keep changing. Our goal is also to provide the most up to date ideal face to our customers. Therefore, we will develop a new mask whenever the beauty standard changes drastically, and we offer free mask replacement when you buy a new mask.

Free with new purchase